Sunday, January 16, 2005

Now I Get It

OK, I get the message. I am a "bad customer." I am deliberately getting treated poorly as my business is not wanted. The article below reveals that, many corporations, aided by massive computer databases of customers’ shopping habits, try to separate their profitable from their unprofitable customers. They give many examples of how they treat ‘bad’ customers differently. I have experienced many of them.
Turns out that I am an "angel customer" in places that I like where I am treated nicely, and given a reason if I am not helped quickly.